Remote Administrative Assistant in Luzon, Philippines

Virtual Assistant

About The Role:

To assist our teams in removing the stress and danger associated with sales tax, TaxValet is seeking an Administrative Assistant. You will be supporting TaxValet's Client Tax Specialist and New Client Onboarding Teams by applying your project management and attention to detail skills. Excellent time management abilities will be required in this highly collaborative role in order to share your support with multiple teams in an adequate manner.

Your daily tasks as an Administrative Assistant at TaxValet will probably vary. Ultimately, though, it all boils down to doing what you do best: offering amiable and efficient internal administrative support. In this manner, the TaxValet team can continue concentrating on their core competency—providing our clients with outstanding sales tax services.

Over time, you will be the go-to person at TaxValet for a number of crucial procedures, such as integrating clients into our internal software systems, managing client pricing systems, handling client offboarding duties, keeping an eye on and providing support for time tracking, preparing documents, and completing various forms that are required in order for our clients' work to be finished on time.

Rest assured that we will offer ample guidance and support throughout the process. Your potential and attitude are far more significant than your background and experience right now.

About TaxValet:

We are more than just a tax firm. Our company deals in emotions. We think that our higher purpose in life is reflected in the work we do. And what good is work if it's not enjoyable and fulfilling? "Transforming negative emotions into something positive for our clients, partners, and each other" is the central goal of TaxValet. It just so happens that we do that by eliminating the hassle and stress of sales tax. We are looking for candidates who are enthusiastic and want to work towards our Core Purpose, too. 

We are a profitable, financially sound, and rapidly expanding company with a small but incredibly talented staff of about 60 employees (and counting!). You'll contribute to our efforts to create a sales tax team of the highest caliber if you join us.

We run a business based on core values. In other words, we make hiring, promotion, and reward decisions in accordance with our guiding principles:

• Feel It: We genuinely care about our partners, clients, and one another. A small amount of kindness and comprehension goes a long way.
• Shape It: We are passionate about opportunities and aware that we are the creators of our own destiny.
• Own It: We accept accountability for all results, positive and negative.
• Crush It: We strive for excellence in everything we do. We strive for victory and are competitive!

Additionally, we are a "give 1%" organization. This indicates that 1% of revenue, staff time, and volunteer time is allocated to charitable organizations. We have contributed to Queer Asterisk following the shooting at a nightclub in Colorado Springs, typhoon disaster relief in the Philippines, and StrongMinds to help treat depression in Africa.

Your Qualifications:

We're searching for someone who wants a career—not just a job—and who is prepared to learn and advance professionally. There are many things we can train you on, but these are the things we won't compromise on:

Professional:

• two years of minimum experience as a virtual assistant or in administration
• Outstanding fluency in English
• comfortable emailing and speaking over the phone
• favourable testimonials from previous managers 

Interpersonal

• You are a natural perfectionist with a keen eye for detail.
• You see yourself as a self-starter who always takes the initiative to complete tasks, even in the absence of constant supervision.
• Time is not wasted on pointless pursuits. Your exceptional time management abilities allow you to effortlessly handle a constantly evolving schedule.
• You have a constant desire to pick up new abilities and technologies.
• You enjoy taking on new challenges and detest being bored.
• Upon reading TaxValet's core values, you become enthusiastic and motivated at the prospect of living up to them each and every day.

Your Primary Responsibilities 

• Organizing Every Administrative Task Associated with a New Customer Beginning TaxValet Services. You assist the New Client Onboarding Team with particular administrative duties associated with their initial TaxValet setup. In addition to many other things, this entails setting up a client account in our proprietary software, entering the client's data into internal systems, asking the client for input on our onboarding procedure, and much, much more.
• Control pricing increases and billing support. Regarding any matter pertaining to client subscription pricing, you serve as the company's point of contact. This entails notifying clients when a price increase is due on their account, keeping an eye on our price increase system, and identifying and assisting clients who have been given extended contracts.
• Oversee Admin Tasks for Client Offboarding. You will remove clients from our internal systems upon their departure from TaxValet and ensure a seamless offboarding process.
• Help for Time Tracking. The main source of information about time tracking will be you. In order to ensure that everyone is in compliance, you will regularly review the teams' time tracking and provide support to ensure they understand how to do so.
• Help in Completing Time-sensitive Documentation. You'll play a crucial role in ensuring that our clients' compliance requirements are met by preparing different forms for signature.
• Other Administrative Duties Your Manager May Assign. 

Specific Measures of Success

• Here, there are no surprises! Following a year of employment, you will be evaluated based on these particular results:
• On-time Handling of Administrative Work. All tasks have been finished 100% of the time.
• Timely completion of correspondence regarding price increases. Regarding subscription pricing, all client communications are finished on schedule.
• Hours of Education. The administrative assistant will complete three hours of work-related training or education each quarter.
• Every quarter, rocks. For the year, every rock has at least an 80% completion rate.

Salary and Perquisites

• The best perk, in our opinion, is getting to work with a fantastic team, but there are more reasons why we adore our jobs at TaxValet, such as:
• Flat monthly salary range of 64,021 to 66,037 PHP, depending on experience
• 43 vacation days annually. This entails 21 paid time off days in addition to 22 annual holidays.
• Fully from home and in remote mode.
• Set up equipment and desk reimbursement policy to guarantee comfortable and productive remote work.
• the option to take part in the profit-sharing scheme of the company following a year of employment at TaxValet.

Some intangible benefits include:

• Coworkers that are happy and involved in their work at TaxValet (having an eNPS that is 50% higher than the industry average)
• Acquire skills that are applicable and in demand for the duration of your professional life.
• opportunity to advance your career with the company and make a genuine difference.
• the chance to participate in company outings.
• an atmosphere of rapid growth and entrepreneurship.

Are You Our Next Teammate? 

We would adore communication. Please submit a cover letter and resume via the internet. Every application will be thoughtfully and intentionally reviewed. Therefore, the more work you do up front, the more likely it is that we will get in touch. We'll get in touch with you to get more details if we have a mutual interest. Thanks, and we’re really looking forward to meeting you.

Commitment to Diversity, Equity, and Inclusion:

We're actively working to ensure that everyone feels included in our culture and that everyone benefits equally from our procedures and practices, including women, people of color, working-class individuals, and LGBTQ+ individuals. Applications from persons who identify as these or from other historically marginalized groups are encouraged and welcomed.

Studies reveal that women and people of color apply to fewer senior-level positions and typically wait to apply for jobs until they are certain they are fully qualified. In light of this, even if you're not sure if you meet our requirements, we still encourage you to apply. We would adore the chance to take you into consideration.

Job Type: Full Time

How to Apply:

Notes:

Expertise: expert